Having sunk four bottles of Hawkshead's Brodie's Prime, after an indifferent, Guinness (to be drunk only in extremis) lubricated, lunch, and now 'appreciating' Pusser's rum in large measures, I find myself smiling as I reflect on the excesses of last night (mine, not the customers'). Those who 'believe' that the customer is always right have clearly swallowed far too much of their own self-serving bullshit and should try serving the always right customer.
Those who live by serving know that the customer is almost always wrong, and invariably unpleasant to boot.
Monday, 31 August 2009
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